Terms of service

Welcome to Lumiqia. These Terms of Service ("Terms") apply to your use of our website and any purchase you make from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General Information

This website is operated by Lumiqia. Throughout the site, the terms "we", "us", and "our" refer to Lumiqia. We offer this website, including all information, tools, and services available from it, to you conditioned upon your acceptance of these Terms.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age, or that you are using the website under the supervision of a parent or legal guardian.

3. Products

We make every effort to display our smart lighting and lighting decor products as accurately as possible, including colors, dimensions, and specifications. However, actual colors and light output may vary slightly depending on your screen settings and environment.

Please follow the product instructions provided for safe use, installation, and power requirements.

4. Pricing

All prices are listed in US Dollars (USD). Prices are subject to change without notice. The price charged will be the price displayed at the time your order is placed.

5. Orders

We reserve the right to refuse or cancel any order for reasons including product availability, errors in product or pricing information, or suspected fraud. If your order is cancelled after payment, you will receive a full refund.

6. Payment

Payment must be completed at the time of purchase using one of the payment methods available at checkout. All payments are processed through secure, encrypted payment providers.

7. Shipping and Delivery

We ship to addresses within the United States. Orders are processed within 1–3 business days, and most orders arrive within 7–12 business days after dispatch. For full details, please see our Shipping Policy.

8. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Lumiqia or its content suppliers and may not be used without our written permission.

9. Errors and Accuracy

We reserve the right to correct errors or inaccuracies, including after an order has been submitted.

10. Prohibited Use

You may not use this Website to engage in unlawful activities, distribute harmful software, or attempt to breach security measures.

11. Liability

All products and services are provided on an "as is" basis.

Lumiqia shall not be held liable for indirect, incidental, or consequential damages resulting from the use of our Website or products.

12. Indemnification

You agree to indemnify and hold Lumiqia harmless from any claims resulting from your violation of these Terms.

13. Termination

We reserve the right to suspend or terminate access to the Website at any time without prior notice.

14. Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict of law provisions.

15. Returns and Refunds

Returns are accepted within 30 days of delivery, provided items are unused and in original condition.

Refunds are processed within 5–10 business days after approval and will be issued via the original payment method.

Shipping costs are non-refundable, except where the item received was incorrect, damaged, or faulty.

For full details, please see our Return & Refund Policy.

16. Changes to Terms

We may update these Terms at any time. Continued use of the Website constitutes acceptance of any changes.

17. Contact Information

Company name: Lumiqia
Business Address: 6528 Terraglen Way, Locust Grove, GA 30248, United States
Business email: support@lumiqia.com
Phone: +1 (516) 331‑1196